Frost & Sullivan and Avtex Six State Seminar Series Unified Communications Excellence - from the Contact Center to the Enterprise

25.08.08 - 22:34 ... source : Frost and Sullivan

... Date Published: 25 Aug 2008 Mountain View, Calif. – August 25, 2008 - Frost & Sullivan and Avtex are partnering on a six state seminar series entitled Unified Communications Excellence – From the Contact Center to the Enterprise. This unique seminar series will focus on the value, ROI and implementation strategies as companies successfully adopt a Unified Communications infrastructure. CEOs, CIOs and other business leaders are in search of new ways to improve collaboration & customer service and are looking to leverage the best practices of contact centers to apply them in unique ways. Keith Dawson, Frost & Sullivan Principal Analyst of the North America Contact Center Practice, will be the Keynote Speaker. "This event is an amazing opportunity to talk about some of the burning issues that are affecting the contact center market and for people to ...» Next (HTML)