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Chordiant and IBM Help Global Brands DAK and ING Strengthen Customer Relationships
26.08.08 - 23:54 ... source : IBM - United States
... Expand Five Year Strategic Agreement With New Focus on Healthcare, Communications and Insurance Industries CUPERTINO, Calif. & ARMONK, N.Y - 26 Aug 2008: Chordiant Software, Inc. (NASDAQ:CHRD), the leading provider of Customer Experience (Cx™) software and services, and IBM (NYSE:IBM) today announced an extended partnership to deliver Service Oriented Architecture (SOA)-based solutions to help global brands with high-volumes of customer interactions better meet consumer needs and improve customer relationships. Chordiant and IBM have expanded their alliance for an additional five years with particular focus on global healthcare, communications, and insurance markets. To date, Chordiant and IBM have completed significant implementations with leading global brands across North America and Europe including: DAK - German health insurance provider DAK recently launched its ProDAK initiative to real ...» Next (HTML)
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